TERMS OF SERVICE

CELIFIX ENTERPRISES PRIVATE LIMITED

Last Updated: 26 October 2026

INTRODUCTION

This website is operated by Celifix Enterprises Private Limited (“Celifix,” “we,” “us,” or “our”). Throughout the website, these terms refer to Celifix Enterprises Private Limited.

Celifix operates an online platform that provides product information, online shopping facilities, marketplace features, and related services. These Terms of Service govern your access to and use of our website, products, services, and marketplace features.

By accessing our website, creating an account, placing an order, purchasing a product, registering as a vendor, or using any of our services, you agree to be bound by these Terms of Service and the policies referenced herein, including our Privacy Policy, Shipping Policy, and Return, Refund and Cancellation Policy, as applicable.

Please read these Terms carefully before using the website. If you do not agree with these Terms, you must discontinue your use of the website and its services.

We may update these Terms from time to time by publishing a revised version on our website. Changes will take effect as stated in the updated Terms, subject to applicable law. Your continued use of the website after the effective date of any changes constitutes acceptance of the revised Terms, to the extent permitted by law.

SECTION 1 – ONLINE MARKETPLACE TERMS

By using this website, you represent that you are legally capable of entering into a binding contract under applicable law. If you are a minor, you may use the website only as permitted by applicable law and with the involvement or consent of a parent or legal guardian where required.

You agree to use the website, products, and services only for lawful purposes and in compliance with all applicable laws and regulations, including consumer protection, taxation, e-commerce, intellectual property, and data protection laws.

You must not transmit viruses, malware, malicious code, or any other material intended to disrupt, damage, or interfere with the website or its users.

Any violation of these Terms may result in the suspension, restriction, or termination of your access to the website, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse, restrict, or discontinue access to our services where reasonably necessary, subject to applicable law.

You understand that certain information or content submitted through the website may be transmitted across different networks and may be adapted to technical requirements. Payment information is processed through the relevant payment gateway or payment service provider in accordance with its applicable security procedures and policies.

You must not reproduce, duplicate, copy, sell, resell, exploit, scrape, reverse engineer, or commercially use any part of the website or its services without our prior written permission, except where permitted by law.

Headings used in these Terms are provided for convenience and do not affect their interpretation.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information published on our website is accurate and up to date. However, product descriptions, specifications, prices, availability, vendor information, and other content may occasionally contain errors or omissions.

Website content is provided for general informational and shopping purposes. You should review the relevant product details, terms, and policies before placing an order.

We reserve the right to correct errors and update website content when necessary. Nothing in this section limits any rights or remedies available to consumers under applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices, offers, availability, and other commercial terms may change from time to time, subject to applicable law and any order already confirmed.

We reserve the right to modify, suspend, discontinue, or update any part of the website or its services where necessary.

If a change affects an existing order, we will handle the matter in accordance with the applicable order terms and relevant consumer protection laws.

SECTION 5 – PRODUCTS AND SERVICES

Our website may offer clothing, watches, power banks, caps, fashion accessories, and other products listed from time to time.

Certain products may be available exclusively online and may have limited stock. Returns, replacements, exchanges, and refunds are governed by our applicable Return, Refund and Cancellation Policy and applicable law.

Celifix may operate as a marketplace that allows approved third-party vendors or sellers to list and offer products through the website. The role of Celifix and the identity of the seller responsible for each transaction will be disclosed as applicable to the relevant listing and order.

Where a third-party vendor is the seller, that vendor is responsible for the obligations assigned to it under applicable law and the relevant transaction terms, including product conformity, authenticity, applicable warranties, packaging, and fulfilment, as applicable. Nothing in these Terms excludes or limits any responsibility that Celifix may have under applicable law.

We make reasonable efforts to display product images, colours, descriptions, prices, and specifications accurately. Actual appearance may vary depending on the device used to view the website. Product images and descriptions should be read together with the specifications and other details provided on the relevant product page.

We may limit product quantities, correct listing errors, update product information, or discontinue products, subject to applicable law and existing confirmed orders.

Products and services are offered only where their sale is lawful.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to review orders and, where reasonably justified, reject, cancel, or place an order on hold, subject to applicable law.

If an order is changed or cancelled, we will make reasonable efforts to notify the customer using the contact information provided at checkout.

Orders may be reviewed where there are reasonable indications of fraud, unauthorized resale, duplicate transactions, payment irregularities, or misuse of the website.

You agree to provide accurate, complete, and current billing, shipping, contact, and account information. You are responsible for updating your information when necessary to facilitate order processing and customer support.

If payment has already been collected for an order that is cancelled, any applicable refund will be processed in accordance with our Refund Policy and applicable law.

Please refer to our Return, Refund and Cancellation Policy for further information.

SECTION 7 – THIRD-PARTY TOOLS AND PAYMENT SERVICES

Our website may integrate third-party services, including payment gateways, logistics providers, shipment tracking services, analytics tools, and other applications.

These services may be governed by the respective third-party provider's terms and policies. We do not control every aspect of third-party services and cannot guarantee their uninterrupted availability.

Payments are subject to the applicable payment provider's procedures, authorization requirements, and service availability. We will address payment-related complaints in accordance with our applicable policies and legal obligations.

Nothing in this section excludes any liability that cannot lawfully be excluded.

SECTION 8 – THIRD-PARTY LINKS AND VENDOR SERVICES

Our website may contain links to third-party websites, vendor pages, applications, or services for additional information or convenience.

Third-party websites and services may operate under separate terms and privacy policies. You should review those terms before using an external service or providing personal information to a third party.

Where products are supplied by third-party vendors, customers should review the applicable product listing, seller details, warranty information, and order terms.

We are not responsible for independent third-party websites to the extent permitted by law. This provision does not limit any duties or liabilities that apply to Celifix under applicable law.

SECTION 9 – USER REVIEWS, COMMENTS AND FEEDBACK

You may be permitted to submit product reviews, ratings, comments, suggestions, and other feedback through the website.

By submitting content, you confirm that you have the necessary rights to submit it and that it is not unlawful, defamatory, fraudulent, misleading, abusive, infringing, or otherwise prohibited by applicable law.

You grant Celifix a non-exclusive, royalty-free right to use, reproduce, display, and distribute your submitted content for operating, improving, and promoting the website, subject to applicable law and our Privacy Policy.

We may moderate, restrict, or remove content that violates these Terms or applicable law.

You remain responsible for the content you submit. We do not endorse every opinion expressed in user reviews or comments.

SECTION 10 – PERSONAL INFORMATION AND PRIVACY

Your use of the website and the personal information you provide are governed by our Privacy Policy.

Personal information may be processed for purposes such as order management, payment coordination, shipping, customer support, fraud prevention, vendor coordination, website security, and legal compliance, in accordance with our Privacy Policy and applicable law.

We take reasonable measures to protect personal information and handle it in accordance with applicable legal requirements.

Please review our Privacy Policy for details regarding the categories of information collected, purposes of processing, relevant sharing practices, retention, and applicable rights.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, website content may contain typographical errors, inaccuracies, or omissions relating to product details, prices, discounts, shipping charges, delivery estimates, taxes, vendor information, or product availability.

We reserve the right to correct such errors and update relevant information. Where an error affects an order, we will address it in accordance with applicable law and the relevant order terms.

We will not use this provision to remove or restrict any mandatory consumer rights or remedies.

SECTION 12 – PROHIBITED USES

You must not use the website or its services:

    • For any unlawful, fraudulent, deceptive, or unauthorized purpose.

    • To violate any applicable law or regulation.

    • To infringe intellectual property, privacy, or other legal rights.

    • To upload or transmit viruses, malware, or harmful code.

    • To collect, misuse, or disclose personal information without authorization.

    • To engage in spam, phishing, unauthorized scraping, or activities that interfere with website security.

    • To place fraudulent orders or misuse promotions, coupons, cancellations, returns, or refunds.

    • To interfere with the website's operation, security, or availability.

    • To submit false information, impersonate another person, or misrepresent your identity.

    • To circumvent marketplace rules or redirect transactions in violation of applicable agreements or law.

We may investigate suspected violations and take appropriate action, including restricting or suspending access, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain the availability and functionality of the website. However, we do not guarantee that access will always be uninterrupted, error-free, secure, or available at all times.

To the extent permitted by law, the website and its features are provided on an “as available” basis. We do not warrant that every technical issue will be resolved immediately or that the website will be compatible with every device or system.

Nothing in these Terms excludes or limits any statutory warranty, consumer protection, refund entitlement, or other right that cannot lawfully be excluded or limited.

Subject to the foregoing, Celifix shall not be liable for losses that are not reasonably foreseeable or for indirect or consequential losses arising from the use of the website, except where such liability cannot be excluded under applicable law.

Nothing in this section excludes liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded or limited.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Celifix against reasonable losses, claims, liabilities, and expenses arising directly from your unlawful use of the website, material breach of these Terms, infringement of third-party rights, or fraudulent conduct.

This provision does not apply to the extent that a claim or loss results from Celifix's own breach of law, negligence, misconduct, or other conduct for which liability cannot lawfully be excluded.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the minimum extent necessary to make it enforceable where legally permissible.

If it cannot be made enforceable, it shall be severed from these Terms without affecting the validity of the remaining provisions, subject to applicable law.

SECTION 16 – TERMINATION AND SUSPENSION

These Terms remain in effect while you use the website or its services, subject to any applicable termination provisions.

You may stop using the website at any time. If you maintain an account, you may request account closure in accordance with the procedures communicated on the website and applicable law.

We may suspend or restrict access where reasonably necessary due to suspected fraud, security risks, material violations of these Terms, or legal requirements.

Termination or suspension will not affect rights or obligations that arose before the effective date of termination. Any pending orders, payments, refunds, complaints, or other matters will be handled in accordance with applicable law and the relevant policies.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with the policies and notices expressly incorporated by reference, govern your use of the website and constitute the agreement between you and Celifix regarding that use, subject to applicable law.

If any additional terms apply to a specific product, service, vendor arrangement, or transaction, those terms will apply to the extent relevant and legally enforceable.

Our failure to exercise a right under these Terms does not constitute a waiver of that right.

Nothing in this section limits any rights or remedies available under applicable law.

 

SECTION 18 – CHANGES TO THESE TERMS

You may review the latest version of these Terms of Service on this page.

We reserve the right to amend or update these Terms by publishing a revised version on the website. The revised version will state its effective date where appropriate.

You are encouraged to review these Terms periodically. Changes will apply in accordance with their stated effective date and applicable law.

SECTION 19 – CONTACT INFORMATION

For questions, complaints, or requests relating to these Terms of Service, please contact us using the official contact details published on our website.

 Company Name: Celifix Enterprises Private Limited

Registered Office Address: Office No. 416, 4th Floor, Express Tower,Commercial Complex, Naniwala Bagh,Azadpur, New Delhi,North West Delhi, Delhi — 110033

Customer Support Email: [Insert the official customer support email address]

Contact Number:  celifixmart@gmail.com

Please ensure that all contact details above are accurate and consistent with the information published on the website and in the company's official records.